Medical Second Opinion
Our patients find that seeking the expertise and professionalism of US physicians can help to shed light on what may be a difficult diagnosis. Luckily, the hospitals call on only their best and brightest physicians to deliver consults.
Our skilled team in China works with patients to gather the most recent and relevant information. Each case has unique requirements to be a successful remote consult. We make sure that all necessary medical records and materials are in our hands before turning over a case for review.
Our experts review each case with great care and attention to detail. Our streamlined, internal process involves translating medical materials from Chinese to English and back again without losing any subtle nuances in the language.
As our Medical Second Opinion case number continues to grow, we gain more and more invaluable insight into the Chinese healthcare situation.With over 80% of our patients presenting oncology cases, our team has amassed vast stores of information on specific treatment plans and standard of care regimens available in the US and in China.
Overseas Treatment Services
Some patients decide that they want to come directly to the US for treatment. Usually, this decision is driven by drug or treatment availability, as well as knowledge scarcity around their specific disease type in China. That is why our slogan reads: “Specialty. Focus. Credibility.”
All patients are vetted for financial ability to pay for US medical services. Our China team presents them with cost estimates and treatment plans from cases that we have handled in the past in order to prepare the patients for potential financial obligations ahead of time.When the patient receives their own cost estimate for US treatment, we help them make the necessary deposits and bank wires.
We also have a partnership with a travel company in China so that our patients enjoy expedited visa service.
Upon arrival in the US, patients and family are greeted at the airport by MMI staff. Our logistical operators ensure that the family finds housing to suit their economic and personal needs.
We go the extra mile, ensuring that our clients can continue living their lifestyle while introducing them to local life.
Our case managers attend every consult with the patient, keep track of the treatment and consult appointment dates, record and keep handy the patients’ medical information, such as medicine lists and medical records, and function as medical interpreters when necessary.
During their stay, we also facilitate patient communication with physicians, representing the patient through emails and phone calls with their care team to enhance patient satisfaction and communication clarity.
Upon departure, we make sure the patient has an English and Chinese version of all their medical records and test results that they received during treatment in the US.
Our patients truly appreciate our service, and many maintain relationships with our case managers long after they return to China.
Executive Health Examination
Patients who do not currently present symptoms can work with MMI to attend an Executive Health Examination. This takes place at a US hospital of their choosing, and can be completed relatively quickly.
MMI processes their medical records in a manner similar to a Medical Second Opinion case, turning the case summary and case materials over to the hospital after successful compilation, categorization, and translation.
The patient has options of which tests they would like to complete during their examination, and our medical staff assists them in choosing what options will make the most sense for them.
Like our Overseas Treatment patient’s, their needs are seen to by our logistical operators, and their progress is tracked by our case managers. Working towards our goal of improved global healthcare delivery, we take pride in the concierge service offered to all of our patients.